The following is a guide to transferring your domain in to BizGen Hosting.

consider the impact to your existing website/email:

If you already have a website attached to your domain name which is not currently hosted with us, this will cease to work when the domain transfer is initiated. If you do not want to lose your email and website you will need to arrange to transfer your hosting as well as the domain. There is a separate process for this.

let us know:

When you are ready to initiate the transfer of the domain get in touch, giving us the domain name, your billing address and the full contact information the domain should be registered to. We will then set up your account so that it is ready to receive the domain.

UK domains (e.g. - change the IPS tag:

All UK level domains have an IPS tag assigned to them which attaches them to the host/registrar. You will need to change this from your existing host's IPS tag to ours. You may have access to this through your hosting or domain control panel provided to you by your existing hosts. If you do not you may have to contact them or your web management company and ask them to change it for you.

Our IPS tag is "EXTEND". This is what you need to change it to. Let us know as soon as it has been changed so that we may initiate the transfer.

non UK domains (e.g. .com) - unlock the domain:

Before asking us to initiate the transfer you will need to unlock the domain with your existing provider. They may provide a Control Panel option for you to do this, or you may need to ask their support team to do it for you. Let us know as soon as this has been done and we will start the transfer.

Shortly after the transfer you may receive an email from ICANN asking to authorise the transfer with an "Auth code". You can obtain this from your existing provider. Follow the instructions in the email to proceed.

what happens next?

The domain records will be updated with the managing body (Nominet for UK domains, ICANN for top level domains) and the DNS records for the domain will be updated. This process can take up to 24 hours for a UK domain, e.g. or 7 days for a top level domain e.g. com.

Once the transfer is complete we will email you to let you know, providing you will full access credentials to your new Domain Control Panel.

do I have to have hosting with you if I have my domain with you?

Not at all, although obviously we prefer it and generally speaking it is easier to keep everything under one roof. However, you can redirect your domain to another website or to another hosting company via your Domain Control Panel.

How do I add hosting to my domain once it's transferred in?

You can add hosting at anytime. Just let us know which package you want. However, if you let us know before we transfer the domain in we can have it all set up ready for you when the transfer completes.


We hope you have found the answer you are seeking. If not please click here to return to our Support pages menu or get in touch..


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