Connecting to FTP via the domain name can produce problems if the name servers of the domain have just been changed over to ours or are not on our name servers yet.

FTP would have to be accessed via the IP address of the FTP server which can be found in the FTP pane of your Hosting Control Panel.

 

We hope you have found the answer you are seeking. If not please click here to return to our Support pages menu or get in touch..

 

ftp domain connection

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